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HEY IT'S Shana Brown
Let's Navigate Your Real Estate Journey—Together!
Ready to buy or sell? I'll guide you through every step with personalized service and local insight.
About Me
Shana Brown is a Tri-Cities native with over 8 years of experience in real estate and more than a decade in customer service, management, and event coordination. Known for her honesty, communication, and commitment to excellence, Shana goes above and beyond for her clients—always striving to exceed expectations while building lasting relationships. Her deep knowledge of the community, strong network, and dedication to serving others set her apart. To Shana, attention to detail isn’t just a skill—it’s a value she brings to every client and every transaction.
8+
years of experience
20+
Homes sold
10+
years of customer service
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What My Clients Are Saying
She was a unicorn house hunter
“Why did we choose Shana to help us buy our home to relocate to the tri-cities? We chose Shana because she said she was a unicorn house hunter when asked in our first meeting with her. We had very specific needs and knew it was going to take someone like Shana to make it happen for us. Her market expertise is undoubtedly why we found our home. She was always, and I mean ALWAYS, available to answer our questions and communicated very well throughout the process. Shana found our unicorn home and made our relocation a realty!”
— Diane B.
You won't regret working with her
“Shana is a professional in every sense of the word. I've had the pleasure of working with her while selling a home and purchasing a new one, and both experiences were seamless and rewarding. She will work tirelessly to ensure your needs are met and is incredibly quick and responsive - she even followed up with me while on vacation! I would recommend Shana to anyone looking to buy or sell a home in the Tri-Cities area - you won't regret working with her!"
— User from Zillow
She is the search engine of real estate
“We couldn’t have asked for a better realtor! Shana helped my husband and I purchase our first home. She kept us up to date through the entire process and was extremely knowledgeable. We picked out a house and closed within a month thanks to her! Absolutely recommend her!”
— Franki W.
Wonderful person
"We were referred to Shana by our daughter. After we contacted Shana, she got right to work finding out what we were looking for and sending updates on houses. We found one online, told Shana and she was able to get us the home we have dreamed of. Shana always kept us informed and worked so hard to make our dream come true. We will recommend Shana to everyone looking for a home! Wonderful person!!!"
— Dora B.
Her candid feedback is valued
“Shana is always professional and provides current and useful data to make informed decisions when both buying and selling. Her candid feedback is valued and her hard work and dedication for her clients is obvious when you see your house listed and how quick it sells.”
— User from Zillow
Can’t recommend Shana enough
“After seeing our list of must haves/nice to haves and asking us about our family and lifestyle, when she said “I actually think I have the home for you and I’m holding an open house tomorrow - I really think you should come by.” we were skeptical at first because we’d been shown “good fits” so many times before, but oh man, she hit it out of the park. When we toured the home, it was everything we'd asked for on our list and more and we’re so happy to say we just closed on it today! Shana helped us navigate this changing market and held our hands through the entire process - always prompt to respond to texts, hop on the phone, work with our lender, pass questions back and forth between us and the sellers. She truly made this such a fun and easy transaction for us and we can’t wait to move into our new home! Can’t recommend Shana enough.”
— wanghelenk
Sellers FAQs
Spring is traditionally the most popular time to sell because of increased buyer activity, warmer weather, and families wanting to move before the school year. However, selling in a less crowded season, like now, can mean less competition and more focused buyers. The right time to sell is when you're ready, and I'll create a strategy that works for the current market.
Yes, it makes a huge difference. Staged homes sell faster and often for a higher price. Staging helps buyers emotionally connect with the home and visualize their own lives there. It removes personal items and clutter, creating a clean canvas that makes the space feel larger, brighter, and more inviting.
Buyers make a snap judgment within seconds. They immediately notice the light and space of a home, its smell, and the overall feeling of maintenance and cleanliness. The goal is to make a powerful first impression with an inviting, clutter-free entryway and a clean, fresh-smelling home.
There are a few strategies we can use. One common option is a "rent-back" agreement, where you sell your home but stay and rent it from the new owners for a short period. We can also explore a "contingent offer," where your offer on a new home is contingent on your current home selling. We'll find a solution that fits your timeline and goals.
The highest-return projects are often the simplest ones. Focusing on curb appeal with landscaping and a fresh front door, a new coat of neutral paint throughout the home, and decluttering and deep cleaning are all low-cost, high-impact changes that make a home more appealing and can significantly increase its value.
This is one of the most important decisions we'll make. Pricing your home at or just below market value often creates buzz and can lead to a bidding war, which can drive the final price well above asking. Pricing too high can cause your home to sit on the market and become "stale," ultimately leading to a lower sales price. We'll use a data-driven strategy to choose the best option for your home.
Buyers FAQs
The right agent is someone you trust, who listens to your needs, and has a deep understanding of the local market. Look for a professional who prioritizes clear communication and has a proven track record of helping clients achieve their home-buying goals.
The loan process begins with a pre-approval to determine your budget. Once your offer is accepted, we'll submit your loan application to a lender, who will then verify your financial information, order an appraisal on the home, and prepare the final loan documents for closing.
One of the most common and costly mistakes is skipping the home inspection. While it may seem like a way to save money or make your offer more attractive, a professional inspection can uncover hidden issues—from a leaky roof to a faulty HVAC system—that could cost you thousands in unexpected repairs down the road. It's a small investment that protects you from a major financial risk.
An appraisal is a professional assessment of a home's value, which is ordered by your lender to ensure the property is worth the loan amount. It happens after your offer has been accepted, and it is a key step in getting final loan approval.
Learn how to buy with confidence!
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